Neo is available in most countries and regions. However, there are certain regions where Neo will be unserviceable due to sanctions imposed on these countries.
If you are trying to access Neo from a country that is present in the below list, you might receive an error in response -
- Cuba
- Iran
- North Korea
- Syria
If the IP address of your device/machine is detected to be from any of the above-mentioned countries, then you will not be able to access Neo services.
For any further assistance on this, please feel free to reach out to us by writing to us at hello@neo.space. We'll be glad to help you!