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How to import contacts from CSV file

Suhaib Khaleel
  • Updated

If you have just started out on Neo Mail and do not have any contacts saved, you can import them from other email services such as Gmail, Outlook, and Yahoo. To import from other services, you should have the contacts available in the form of a CSV file - once the CSV file is ready, you can upload the file and your contacts would then be available on Neo Mail

This article will help you understand:

1. How to export contacts from Outlook Gmail or Yahoo and then import it onto Neo Mail (Jump here)

2. How to structure your CSV file if you are importing contacts from sources other than Gmail, outlook or Yahoo (Jump here)

3. Sample CSV file that you can refer to upload your contacts (Jump here)

Exporting CSV files from Outlook, Gmail or Yahoo

If you have your contacts in one of the email clients below, follow the steps to export your contacts as a CSV file. 

tabs  

Outlook

Below mentioned steps are for the newest version of Outlook.

  1. In Outlook on a PC, choose File.
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  2. If your ribbon doesn't have a File option in the top left corner, you're not using Outlook on a PC.
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  3. Choose Open & Export > Import/Export.
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  4. Choose Export to a file.
  5. Choose Comma Separated Values.
  6. In the Select folder to export from box, scroll to the top if needed and select the Contacts folder that's under your account. Choose Next.
  7. Choose Browse, name your file, and choose OK.
  8. Confirm where your new contacts file will be saved on your computer, and choose Next.
  9. Choose Finish to start exporting your contacts immediately.

If you are using Outlook 2010, then please click here

Google

To add your contacts to Neo Mail account, first download them as a CSV file. Follow the steps mentioned below to do so:

1. Go to Google Contacts.

2. Select one of the following: 

  • A single contact: Check the box next to the contact name.

  • Multiple contacts: Check the boxes next to all the contacts you want to export.

  • All contacts: Check the box next to any contact and in the top left, click Selection Actions and then All.

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3. On the top left, click More actions Moreand then Export.

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4. To back up your contacts, select Google CSV.

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5. To save your file, click Export. 

Yahoo

  
  1. In Yahoo Mail, click the Contacts icon Image of the Contacts icon in Mail..
  2. Click the More options icon Image of the More icon..
  3. Click Export (CSV).
    image-shadow yahoo_export_contact.jpeg

 

Once you have the CSV file, you are now ready to import your contacts on to your Neo Mail email client

Importing from other CSV files

If you have a CSV file from another email service, you can still go ahead and use the file to import your contacts. Here is how you can go about it

Accepted structure of the CSV file
  • Your .csv file can have a combination of phone numbers, names, emails etc. The file can either contain multiple phone numbers or a single phone number. Similarly, there can be multiple email or a single email list. 
  • In the case of multiple columns for the same field, the columns can be labeled with numbering too. For example, “phone number 1”, “phone number 2”, etc.
alert-success It is mandatory to have one of the following fields, to be able to import your contacts - email, full name or phone number.  

 

Your CSV file need not have all the columns mentioned in the sheet. It is only mandatory to have either of email, full name or phone number. 

Supported columns and descriptions

File below the table with all the fields and column names that are supported. for e.g if there is a column with a list of emails, the column name or the header could be one among the following  - Email, Email Id, Email Value, Email Address, Mail, Mail Id, Mail Value, Mail Address. If the email column is named column1 for example, the file will not be supported. 

Sl. No.
 		 Column Description Column Name (case insensitive) 
1. Email Email, Email Id, Email Value, Email Address, Mail, Mail Id, Mail Value, Mail Address
2. Emails list Emails, Email Ids, Email Addresses
3. Full name Name, Full Name
4. First name  First Name, Given Name
5. Last name
 		 Last Name, Family Name, Surname
6. Phone number
  		 Primary Phone, Home Phone, Mobile Phone, Pager, Business Phone, Other Phone, Phone Value, Phone Number
7.  Phone numbers list Numbers, Contact Numbers, Phone Numbers
8.  Url Url, Website, Webpage
9.  Address Address, Home Address, Full Address
10. Notes Notes
11. Birthday Birthday, Birth date, Date of Birth, DoB
12. Designation Designation, Job Title, Organization Title, Company Title
13. Department Department, Job Department, Organization Department, Company Department
14. Company Company, Company Name, Organization, Organization Name

For e.g. if you have a file with only email ids you wish to import and don't have the remaining fields, your import will be successful. In case you have a CSV file with only "designation" column, the import will not go through. 

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Sample CSV file for downloading

If you want to refer a sample CSV file, you can download the same from here. You can also copy-paste your contacts into this file with the respective column headers and use it to upload - Download sample CSV file.

If you have any trouble following through the steps mentioned here, just drop in a mail at hello@neo.space and our team will be happy to guide you through the process.   

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