The below will help you have a better idea about how long emails are available in your mailbox once moved to the Spam or Trash folders.
Manually deleting emails
Email can be deleted permanently by simply deleting them from the Trash or Spam folder. While deleting the email from the folder, you would be asked for confirmation, if you wish to permanently delete the email.
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Web |
Navigate to the respective folders and click on the Empty Trash now or Empty Spam now button and confirm the same, as shown below.
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iOS |
Navigate to the respective folders and tap on the Empty Trash now or Empty Spam now button and confirm the same, as shown below.
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Android |
Navigate to the respective folders and tap on the Empty Trash now or Empty Spam now button and confirm the same, as shown below.
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Automatic deletion of emails
After an email is moved to the Trash or Spam folder, the email gets deleted automatically after 30 days of moving.
| alert-warning | Once an email is deleted from the Trash or Spam folder, it cannot be recovered in the mailbox. |
Please do reach out to us at hello@neo.space if you require further assistance with this, and we shall be happy to help out!