- You can manage the calendar notifications for your account and for individual events in your calendar.
Account Calendar Notifications -
Click on the ellipsis icon against the specific account and click on Settings and sharing as shown below.
The default setting for email reminders and push notifications is 10 minutes.
Click on the drop down option to change the settings.
To disable calendar notifications, select No email reminder or No push notification
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Calendar notification, once set at an account level, will apply to all the new events that you create.
Event Calendar Notifications -
To manage calendar notifications for an existing event, click on the event and select Edit
Both email reminders and push notifications can be customized in the event settings.
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Any changes made to the calendar notification settings for an event will only apply to that particular event. It will not affect other events and the account calendar notification settings.
New Event - Calendar notification settings for new events will be the same as your account settings, by default. You can change this setting for each new event at the time of creation.
Custom settings for calendar notifications can be set in minutes or days. The minimum value is 1 minute and the maximum allowed value is 30 days.
The minimum value is 1 minute and the maximum allowed value is 30 days.
Push Notifications - Browser notifications for webmail should be enabled for you to receive the push notifications from Neo.
If your browser notifications are not enabled, you can do so with the Enable Notifications option in your calendar notifications.
You can also check and enable browser notifications by clicking the Lock icon in the address bar.
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To apply a general setting to all your calendar events, including the existing ones, you can edit the global settings to disable notifications. This will work for all events except those for which you have set a custom time (other than 10 minutes) for reminders.
To edit the global settings, open your Neo Calendar, click on the 3 dots against the calendar name to open "Settings and sharing". Here you can change the default notification settings.
Android
Open Neo email App on your Android device.
1. In the bottom panel, tap on the option to switch the view to Neo Calendar.
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2. Click on the '+' symbol to create a new event.
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3. You can edit/turn off the push notifications for this new event from the Notify me section
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6. You can select an existing event and click on the Edit icon.
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7. Change the push notifications for this event under the Notify me option.
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Only push notifications for new and existing events can be changed from the Neo mobile app
Changes to email reminders and account-level calendar notification settings can be made from Neo Webmail.
iOS
Open Neo App on your iOS device.
1. In the bottom panel, tap on the calendar icon to switch to Neo Calendar.
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2. Click on the '+' symbol to create a new event.
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3. You can edit/turn off the push notifications for this new event from the Notify me section
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7. You can select an existing event and click on Edit.
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8. Change the push notifications for this event under the Notify me option.
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Only push notifications for new and existing events can be changed from the Neo email mobile app.
Changes to email reminders and account-level calendar notification settings can be made from Neo Webmail.
Facing an issue managing your calendar notifications? Reach out to us at hello@neo.space and we'd be happy to help you.
