Forgot your mailbox password?
Not to worry, We're here to help you through! All you need to do is follow these steps below:
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| Webapp |
1. Once you are on the login page, click on Forgot password?
2. Enter your Neo email address for which you have forgotten the password 3. Click on Next
4. A verification email with the password reset link for your Neo mailbox will be sent to your Alternate email address associated with your Neo account. 5. Follow the instructions in the verification email and reset your password! |
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| Android |
1. Once you are on the Login page of Neo Android app, click on Forgot password? 2. Enter your Neo email address for which you have forgotten the password 3. Click on Next 4. A verification email with the password reset link for your Neo mailbox will be sent to your Alternate email address associated with your Neo account.
5. Follow the instructions in the verification email and reset your password! |
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| iOS |
1. Once you are on the Login page of Neo iOS app, click on Forgot password? 2. Enter your Neo email address for which you have forgotten the password 3. Click on Next 4. A verification email with the password reset link for your Neo mailbox will be sent to your Alternate email address associated with your Neo account. 5. Follow the instructions in the verification email and reset your password!
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Please do reach out to us at hello@neo.space if you require further assistance with this, and we shall be happy to help out!