DNS records - why they are important?
An important step in getting your email setup is setting the right DNS records.
MX records (Mail Exchange records) are important DNS records that are required for delivering emails to your email address.
MX records help in identifying where emails sent to your email address (and your domain) get routed to.
You will not be able to receive emails until your MX records point to the right location.
If you bought a Hosting package on Hostinger jump here
If you directly bought an email from Hostinger jump here
| alert-warning |
If you are not the admin of your domain, reach out to your domain admin so they can add the required DNS records for your domain |
If you bought a Hosting package on Hostinger
If your domain is from Hostinger and you went to buy a hosting package for this domain, your MX records are set by default.
You can start using your email without any issues.
If you are still facing issues, or if your Neo email client throws an error when you try to send an email, please write to hello@neo.space
If you directly bought only an email package from Hostinger
If you have purchased email directly from Hostinger and are facing issues receiving emails, read on.
| alert-warning |
If you are not the admin of your domain, reach out to your domain admin so they can add the required DNS records for your domain |
If your domain is from Hostinger and you and went on to set up an email for the domain, your MX records are set by default. You can start using your email without any issues.
If you are facing issues, or if your Neo email client throws an error when you try to send an email, please write to hello@neo.space