In this article, we will walk you through how you can configure an MX record for your domain and set up your Neo Mail account.
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Neo needs you to verify domain ownership and activate email services by setting MX records & TXT records. Please note: Unverified domains won't be able to receive or send emails. To know more about Domain Verification, click here |
1. Log in to your One.com account (click here).
2. Scroll down and click on Advanced settings.
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3. Scroll down and select DNS settings.
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4. Select the DNS records tab.
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5. Under Create new record click on MX.
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6. Enter the following values (omit the quotes) and click Create record:
- Hostname: "@"
- Mail provider's mail server: "mx0001.neo.space"
- TTL: "3600"
- Priority: "10"
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7. Following the same steps as mentioned above, a second MX record needs to be added whose values are (omit the quotes):
- Hostname: "@"
- Mail provider's mail server: "mx0002.neo.space"
- TTL: "3600"
- Priority: "20"
8. Under Create new record click on TXT and enter the following values (omit the quotes) and click Create record
- Hostname: "@"
- Value: "v=spf1 include:spf0001.neo.space ~all"
- TTL: "3600"
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Done! You're all set to send and receive emails from your One.com domain using Neo Mail!
Feel free to knock on our door by writing to us at hello@neo.space in case you need any assistance with configuring these records.
We look forward to having you onboard!