In this article, we will walk you through how you can configure the DNS records for your domain on Shopify and set up your Neo Mail account.
You can set up Neo's DNS records for your domain by following the steps below:
- Login to your Shopify admin panel (admin.shopify.com/store)
- Click on Settings.
- Click on Domains. This will open the list of domains under your account.
- Click on the domain name that you wish to set up the DNS records for.
- From here, select "Edit DNS settings".
- Now, click on "Add custom record" and select "MX record".
- Then add the MX record as given below:
- Name: @
- Points to: mx0001.neo.space
- Priority: 10
- Click on Confirm and then add the next MX record as given below following the same steps:
- Name: @
- Points to: mx0002.neo.space
- Priority: 20
| alert-success | Please delete any other MX records present as they will cause a conflict with the MX records of Neo. |
- Lastly, we need you to add the SPF record.
To do this please select "Add custom record" again and then select "TXT record".
-
The values to add are as follows:
- Name: @
- TXT value: v=spf1 include:spf0001.neo.space ~all
That’s it! You have just pointed your emails to your Neo account.
Please watch our below voice over video with detailed instructions on the same:
| alert-success | It could take anywhere between 6-8 hours for your email services to be functional due to DNS propagation delay. |
Feel free to knock on our door by writing to us at hello@neo.space in case you need any assistance with configuring these records.