This will restrict others from using your domain with Neo. In case if you fail to protect and prove ownership of this domain within the first 14 days of your trial, your Neo order for this domain will automatically cancel.
The following steps will help you in creating and adding a custom TXT record for your domain via the Email Control Panel:
- Log in into the Neo Admin panel
- Navigate to the Connect Domain tab present on the panel.
- Next, click on Protect your domain by verifying you own it option that is present.
- Copy the TXT value.
image-shadow - Next, login to your Shopify admin panel (admin.shopify.com/store)
- Click on Settings > Domains. This will open the list of domains under your account.
- Click on the domain name that you wish to set up the DNS records for.
- From here, select "Domain settings" and then click on "Edit DNS records" .
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- Now, click on "Add custom record" and select "TXT record".
- Then add the TXT record as given below:
Name: @
TXT value : <Paste here the TXT value you copied from Neo admin panel>
image-shadow - Once the above given TXT record is added, please go back to the Neo admin panel and click on the button to "Verify Changes".
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That's it! Your domain's record is set now. It may take up to 4-6 hours for these changes to propagate across the internet.
Feel free to reach out to us at hello@neo.space should you need any assistance with the above!