Manage Email Accounts via Neo Admin Panel

The Neo Admin Panel also offers a host of other options through which you can manage email accounts for your domain name. To sign into the neo admin panel, refer to this article.

Here are some of the things that can be done via the Neo Admin panel

• Delete an existing account
• Reset Password for an email account
• Managing Alias
• Suspend an account

Delete an existing account

1. Open the Neo Admin Panel
2. Click on the ellipsis icon next to the email account you wish to delete and select Delete Account
3. In the window that appears, click on the Confirm option to delete the email account 

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Reset Password

1. From the Neo Admin Panel hover your cursor over the email account for which you want to reset the password and click on Reset password
2. Enter the alternate email ID for the email account whose password needs to be reset
3. A password reset link will then be sent to the alternate email ID

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Managing Alias

• Click on the ellipsis icon when hovering over a particular email address
• Click Manage alias
• Click on Add new alias 
• Enter the email address you wish to have as an alias

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For further information on how to send emails using the email alias and other features, please refer to this article

For deleting an alias:

• Click Manage alias
• Hover over the particular alias you wish to delete
• Click on the delete icon and confirm it

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Suspend an Account

1. Click on the ellipsis icon next to the email account you wish to suspend and click on Suspend Account
2. You will be asked to confirm the suspension along with the reason for the suspension
3. Once you confirm, the email account will be suspended

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Hope this article was helpful to you and if you still need any further assistance, please feel free to reach out to us at hello@neo.space and we shall be very happy to help :)