Neo Email can be configured on Email scripts using various coding languages. The major objective for doing this is to customize a contact form present on a website.
This article provides you all the necessary configurations which you should know while configuring Neo on an email script.
List of settings that can be provided for configuring Neo on Email Scripts
SMTP Host Name | smtp0001.neo.space |
Port No | 465 |
Encryption | SSL |
Or
SMTP Host Name | smtp0001.neo.space |
Port No | 587 |
Encryption | STARTTLS |
Or
SMTP Host Name | smtp0001.neo.space |
Port No | 25 |
Encryption | None |
Code Snippets for reference
tabs | |
PHP |
require_once "Mail.php";
|
Python |
import smtplib |
Node Mailer |
"use strict";
|
If the above settings are not working from an Email client or Script it should be happening because of the below-mentioned cases:
Case 1: Neo Mail cloud infra is blocking the client IP
If there are continuously failed authentication attempts, we block the client IP
- If you are is trying to connect from your local machine, kindly get back to us with the public IP by accessing: https://www.whatismyip.com/
- If you are trying to connect from the Webhosting, kindly contact the system administrator and get back to us with the server's public IP.
Case 2: Client is blocking the port connection at their end (Port is blocked at the firewall)
If you are is trying to connect from your local machine
Kindly use a different port combination: (465,SSL)/(587,STARTTLS)/(25,None)
Get back to us with the output of the following commands
- "telnet smtp0001.neo.space <port-no>" (omit the quotes)
- "telnet Imap0001.neo.space <port-no>" (omit the quotes)
If you are trying to connect from the Webhosting
Contact the server admins to get back to us with the output of the following command
- "telnet smtp0001.neo.space <port-no>" (omit the quotes)
- "telnet Imap0001.neo.space <port-no>" (omit the quotes)
You must first enable telnet commands in order to run telnet commands. For information on how to enable telnet commands for your specific operating system, kindly refer these articles:
- Windows: https://www.technipages.com/windows-10-enable-telnet
- MacOS: https://www.layerstack.com/resources/tutorials/Installing-Telnet-Client-on-macOS
- Linux:https://www.baeldung.com/linux/telnet#:~:text=The%20telnet%20command%20is%20a,sends%20information%20in%20plain%20text.
If you are using any other coding language, feel free to let us know. So that we can provide you the steps for that too :)
Hope this article has helped you.
Facing issues while configuring Neo on Email Scripts, contact us at hello@neo.space along with the screenshot of the configuration you are using and the error message you are receiving. We will help you in every possible way.