The MX and TXT records need to be updated on the active DNS zone of your domain.
In order to find out the active DNS zone please follow these steps:
- Open DNS checker by clicking on this link DNS Checker - DNS Check Propagation Tool
- Enter the name of your domain in search bar
- Under the drop right besides the search bar select NS
- Click on the search button
image-shadow
- The text in blue are the name servers of your domain.
Select your DNS control panel manager corresponding to the nameservers you found above referring to the table below:
alert-warning |
The nameservers might not match exactly however, they should look similar |
DNS control panel manager |
Nameserver |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Feel free to knock on our door by writing to us at hello@neo.space in case you need any assistance with finding the active DNS zone for your domain.